eBay report: Activity 1

eBay is a prime example of an online service which is used by people for commercial uses. It is an auction and shopping site which allows people to buy items – sorted into several hierarchies of goods – online without going to the effort of paying in the shop. Not only this, but eBay can help to lower the costs of goods which you may find in a normal shop or supermarket by auctioning them off with people contesting against each other to buy the good. Although, on the other hand, it can increase prices against what you would normally buy in a shop or market. It works by having several users to post what they want to get rid of, such as a laptop, and other users wanting to buy it by posting in a price of what they would pay for it. Eventually, as more users join the auction, they get to a final price and the person with the highest price after a certain period of time will get to buy the product.
eBay is a company which would target all ages, either wanting to buy collectable goods, antiques, appliances, computers, furniture, equipment, vehicles and other items which are bought and sold daily. eBay can provide a service to people of all ages and interests, and not just one age group. This is possibly why it is such a popular and demanding online service to users. Bidders can find that using eBay is a much more useful alternative to going to normal auction rooms, or shoppers wanting to shop can actually do it online using their service. eBay charge the users for using the service by making them pay for listing and selling products online, which makes a major contribution to the overall profit it makes.
The main benefits of using the eBay service is that the user can feel free to shop and look for great deals online without the relentless effort of going out of the home and to the shop to get it. It provides easy access to the site itself, with user-friendly conditions. The delivery, also, can be a real-high for the site, with the buyer getting products delivered direct to the door. The feedback system also provides the user to give their opinion on the transaction of the order.
Main drawbacks include the significance of unreliability and concern regarding the delivery service. It can prove to be slow running especially when the user wants the product prompt on time.
Other disadvantages of the site include the feedback system, which attaches a few weaknesses that have been acknowledged by eBay itself. The feedback system can lead the seller to build up several items by increasing the rating of previous items sold and then providing a lead to fraud for the next items.
Not only this, but the feedback system can make customers or receivers of the items hesitant to leave negative comments with the opportunity that people will retaliate.
Fraud is the main issue with eBay. This is what makes people to be put off with the service. Acts of frauds include users taking payments and not delivering goods, delivering different items as what was agreed on site, deliberately giving a misleading description of the good, delivering faulty goods, and selling stolen goods.
Overall, this has led people to give a balanced account of whether the eBay service is reliable and keep up to its promises.
eBay is a company which has held many customers to use the service, and attract new users. It is such a successful shopping model that other companies in the same service face hard competition to keep up with eBay as most bidders and sellers are just as reliable as going to a shop yourself. It delivers, it saves time, energy and most of all it saves money!